An online service to any information and service provided over the internet. These service not only allow subscribers to communicate with each other, but they also provide unlimited access to information. Online service can range from simple to complex.
A basic online service may help subscribers gain needed data through a search engine, while a complex one might be an online mortgage application from a bank. Online service may be free or paid.
Online service are services such as applications for government benefits, customer orders for products and class registration electronically, often over the internet. To access online service, users log on to interface, set up a profile if they do not already have one, then request the necessary services. such system can be more efficient and easier to use then conventional methods for connecting people with service, such requiring people to come into an office or file paper work through mail or fax. both the public and private sectors rely heavily on online services.
On aspect of online service is electronic commerce. Companies can create an interface online to allow customers to order products and service at any time, submitting a convenient payment method. The same interface also can provide customer service functions. If a customer needs to return or exchange product, dispute a charge or work out a problem with the order, he or she can log on to do so. A company representative can evaluate the information that the customer submits and decide how to proceed the transaction cannot be handled automatically.
Colleges and universities use online service for their students to cut down on paper work and make their system more efficient. Students might be able to register for classes online in addition to taking are of other business matters through a student portal. They can check on financial aid, sign up for counseling, request tutoring assistance and perform many other tasks. Portals also can provide services of the school's faculty and staff. Staff members might be able to do things such as sign up for healthcare plans, for instance, and faculty members can submit grades and reports electronically.
Government agencies also use online services to reach citizens. It often is possible to pay taxes and registration fees online in addition to changing addresses and taking care of other tasks. This can cut down on crowding at government offices, because people do not need to come in person to handle basic matters. It also can increase efficiency and allows government employee to focus on more complex risks that require their personal attention.
An online service provider describe any company, organization or groups that provides an online service. These types of service may include web sites, discussion forums, chat rooms, or web mail. An online service provider may be a local, international, or global company who specialize in online services or allow you to connect to online service through their network.
Advantages and Disadvantages of online services
The advantages of online service are as follows:-
1. Convenience:- You shop whenever you want to online shops are never closed. You can use any of the service at whatever time you desire.
2. Saves time:- Much quicker and less hassle.
3. Greater choice:- A large number of options are available. So you can choose the best one.
4. Better prices:- You can compare prices between suppliers. Internet offers bargin prices not available elsewhere.
5. No travel costs, traffic jams or car parking space needed. No queuing at checkouts. Weather doesn't matter.
6. Convenient delivery.
7. Reduced long term costs:- Business do not need to pay for expensive shop premises, running costs (bills, insurance) and sales staff. They may need to employee people to set up and look after the websites, but this will normally be cheaper.
8. Wider customer base:- Products can be sold to customers all over the country/world and not just in the area where the shop is based.
9. Added Items:- Customers often impulse buy when online and buy extra items.
10. Online learning reduced travel time and travel costs for off-campus students.
11. Students may have the options to select learning materials that meets their level of knowledge and interest.
12. Students can study anywhere they have access to a computer and internet connection.
13. Self-paced learning modules allow students to work at their own pace.
14. Instructor and students both report e-Learning fosters more interaction among students and instructors than in large lecture courses.
15. Freedom of Choice:- Freedom of choice is very high in online than shopping from a nearby store. In online you can choose the product you are looking, from a vast range of products.
16. High satisfaction percentage:- Now a days shopping online is very reliable. The percentage of satisfaction is very high.
17. Privacy:- There are some products which you don't want to buy publicly. You can buy any kind of product from online web store anonymously to maintain your desired.
18. Data storage saving:- By storing your data online you are reducing the burden of your hard disk, which means your are safe and secure.
19. Data recovery:- Online data storage sites provide quick recovery of your files and folders. This makes them more safe and secure.
20. Online account is simple to open and easy to operate.
21. It is quite convenient as you can easily pay yours bills, can transfer funds between accounts.
22. It is fast and efficient. Funds gets transferred from one account to the other very fast.
23. Through Internet banking. you can keeps an eyes on your transaction and account balance all the time.
24. It also acts as a great medium for the banks to endorse their products and services. The service include loans, investment option, and many others.
The Disadvantages of Online services are as follow:
1. Cost:- Business will normally need to pay out a lot of money to have their websites professionally designed and developed.
2. Staff with expertise:- The staff required to run the online business will need to have the expertise to manage the websites and keep it maintained.
3. Website downtime:- If the website goes down, no one will be able to purchase anything meaning the company are making no money.
4. Online Fraud:- A lot of online fraud, means there is a risk of losing money on sales.
5. Personal touch:- No personal contact with the customers means it may be harder to get repeat orders.
6. Delay:- The main disadvantages of online shopping is, you cannot receive the product immediately.
7. Inferior product:- You don't know about the actual quality of the product. Sometimes the description of the product might be different than the actual product.
8. Shipping Charge:- Shipping charge and shipping delays are one of the main disadvantages of shopping online.
9. Delivery Problem:- Sometimes you may delivery risk. Delivery risk occur when the seller fails to deliver the original product or deliver a damaged ( inferior / duplicate) product due to shipping problems.
10. Online learners with low motivational or bad habits may fall behinds.
11. Without the routine structure of a traditional class, students may get lost or confused about course activities and deadlines.
12. Students may feel isolated from the instructor and classmates.
13. Instructor may not always be available when students are studying or need help.
14. Slow Internet connection or older computers may make accessing course material frustrating.
